Shipping policy

Please Click Link to See Our Shipping Policy:

Summer Shipping

During the warmer months, we take extra care to help your wine arrive safely. Orders may travel by refrigerated truck to a regional hub before being transferred to UPS for final delivery.

This additional shipping method helps protect your wine from excessive heat during transit.

To support this added protection, summer shipping rates have slightly increased for orders under 6 bottles. Orders of 6 or more bottles still ship for just $1.

Why does my tracking number show as invalid or inactive?

Because your order begins its journey on a refrigerated truck, your UPS tracking number may initially appear invalid, inactive, or show no tracking updates.

This is completely normal and does not mean there is a problem with your shipment.

Tracking becomes active once your package reaches the regional UPS hub and is scanned into the UPS network.

When will my tracking update?

Most refrigerated trucks arrive at their regional UPS hubs early the following week after shipment. Once your package is scanned by UPS, your tracking information will begin updating normally.

When will my order be delivered?

After your package reaches the regional UPS hub, UPS completes the final portion of the delivery.

Most orders arrive within 1–2 business days after UPS tracking becomes active.

* IMPORTANT! An adult signature is required for the delivery of all alcoholic beverages. To help ensure your wines arrive safe and sound, please make sure someone 21 years of age or older is available to sign for your shipment. If no one will be home, we recommend using a business address or coordinating with the carrier to hold your shipment for pickup.

* UPDATE At this time, we’re unable to continue to offer direct-to-consumer shipping to the state of Maine due to updated state shipping and compliance requirements. We apologize for the inconvenience and appreciate your understanding.

We cannot be held responsible for shipment delays, or wine damaged as a result of those delays, caused by incorrect information provided at checkout or the absence of an adult to sign for the delivery.

In some cases, orders may be held until weather and shipping conditions are suitable for safely delivering your wine. Orders shipping outside California that are placed after 12 noon on Wednesday will be held until after the weekend to avoid extended transit times. We appreciate your patience as your wine makes its way to you.